TheList Privacy Policy

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TheList (Hereinafter referred to as “we”, “our” or “us”) provides this Privacy Policy to explain how personally identifiable information is collected, used and disclosed by us. This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Site. You are advised to consult this policy regularly for any changes.

1. Personally Identifiable Information Collection and Use

We may use your personally identifiable information collected through our services for the purposes described in this Privacy Policy or elsewhere on our services. For example, we may use personally identifiable information we collect:

  • to recognize your account membership for our services, and to provide you our services;
  • to notify you about our services, and to send you confirmations, updates, security alerts and support and administrative messages, and otherwise facilitate your use of, and our administration and operation of, our services;
  • to send your inquiries to travel vendors (including, not limited to, online / offline travel agencies, hotels, airlines, car rental agencies, and travel insurance providers);
  • to deliver direct mails and e-mails with information relating to our services;
  • to conduct promotional campaigns / questionnaires;
  • to personalize and improve our services for you (targeting the contents more suitable for you);
  • to respond to your emails, questions, comments, requests and complaints;
  • to monitor and analyze service usage and trends;
  • to reward loyalty points to you;

2. Personally Identifiable Information Store and Protection

We have a security program intended to keep the personally identifiable information stored in our systems protected from unauthorized access and misuse.

3. Personally Identifiable Information to be Collected from You

We collects the following information from you:

  • Name
  • E-mail address;
  • Address / postal code;
  • Telephone number;
  • Fax number;
  • Mobile or PHS number;
  • Sex;
  • Date of birth;
  • Internet Protocol (IP) address;
  • Others (attributes such as personal interests and occupation, etc.)

4. The Use of Cookies

Cookies: 
We may automatically collect certain information through the use of cookies. 
Cookies are small data files stored on your hard drive at the request of a website, and we use two types of cookies: session cookies and tracking cookies. 
The cookies issued by us do not include any personally identifiable information. If you wish to block, erase, or be warned of cookies, please refer to your browser manufacturer to learn about these functions. However, if you choose to remove or reject cookies, this could affect certain features or services made available via our services.

Logs: 
We may automatically collect certain logistical information in server logs, including your IP addresses and information about how you use various features of our services and information about the number, frequency and length of each session.

Advertising and Analytics: 
We work with online advertising companies to display targeted advertising on our services and third party websites and/or services that you visit. This targeting may be based on information you submit on our services or third party websites and/or services. This targeting may also be based on your activities or behaviors on our services or those of third party websites and/or services.

We may also use third parties to collect usage analytics for our Services we offer. These third parties will place their own cookies to collect traffic and activity data in order to deliver us relevant metrics and information.

The collection of these information by these third parties (including online advertising companies) is subject to their own privacy policy. For more information and how you can accept or refuse visit:

Google, Inc.

Yahoo!, Inc.


5. Proper collection of Personally Identifiable Information

We explicitly indicate the purpose of the use for the personally identifiable information, and in principle, will collect your personally identifiable information based on obtaining your prior consent. 
(For minors, we may request consent from their parents/legal guardians.) 
We will not obtain your personally identifiable information from you or third parties by deception or any other illegal means.

6. Security Measures

We are very concerned with safeguarding your personal identifiable information. We implement the preventive and security measures designed to protect your personally identifiable information from unauthorized access:

  • Assignment of Privacy Manager
  • Training and supervision of employees
  • Establishment of Personal Identifiable Information Protection Regulations
  • Supervision of the outsourcing contractors
  • Data encryption / Access control

7. Provision of Personally Identifiable Information to the Third Party

We will not knowingly share the personally identifiable information collected from you with third parties except as described in this Privacy Policy or on our services. For example, we may share personally identifiable information as follows:

  • when you give us your consent to do so, including if we notify you on the Service that the information you provide will be shared in a particular manner and you provide such information;
  • in an aggregated or anonymized form which is not personally identifiable;
  • with travel vendors, consultants, out sourcing contractors and other service providers who are engaged by or working with us in connection with the operation of our services and who need access to such information to carry out their work for us;
  • when we believe in good faith that we are lawfully authorized or required to do so or that doing so is reasonably necessary or appropriate to protect the rights, property, or safety of us, our users, our employees, copyright owners, third parties or the public;
  • with travel vendors (please refer to the article 9 below) where you have made reservations for your accommodation, and air tickets, etc.;
  • when we believe in good faith that we are lawfully authorized or required to do so or that doing so is reasonably necessary or appropriate to comply with the law or legal processes or to respond to lawful requests or legal authorities under applicable laws or ordinances;

You understand that when you voluntarily disclose your personally identifiable information via internet, such information may be publicly available, and we shall not be liable or responsible for any consequences as it is not collected by us.


8. Supervision of Outsourcing Contractors

We may, from time to time, disclose your personally identifiable information to outsourcing contractors for our legitimate business purposes as permitted by law. These outsourcing contractors will process your personal identifiable information as data controllers in accordance with their own privacy policies. We ensure the security of personally identifiable information, along with appropriate supervision, by mandating these outsourcing contractors through contract to implement the preventive and security measures designed to protect your personally identifiable information from unauthorized access.


9. Sharing of the Personally Identifiable Information with Travel vendors.

We will share your personally identifiable information with travel vendors when you contact us about their information and/ or materials (including, not limited to, inquiries about reservations and accommodations etc.).

10. Inquiry / Correction of Personally Identifiable Information

You can demand inquiry, verification, correction, deletion of your personally identifiable information, we shall respond immediately in accordance with applicable law and regulation. 
For inquiry, verification, correction, deletion of your personally identifiable information, please send it in writing to us along with a copy of identification documents (e.g., copy of driver’s license) and postage stamp for 1,000 yen to the address indicated below.

There is a handling charge of 1,000 yen to demand inquiry, verification, correction, and deletion of your personally identifiable information. We will contact you in case the handling charge is not enclosed or not sufficient. Should you fail to pay for the charge within the due date that will be notified to you, the demand shall not be deemed to have been made.

Attention: TheList Privacy Officer
c/o Venture Republic, Inc.
Izumi Nishiazabu Bldg., 4-3-11, NishiAzabu, Minato-ku, Tokyo, 106-0031

11. Use of This Website

You are responsible for all uses of our services. We shall not be liable or responsible for the actions of third parties, nor are we responsible for any additional information you provide directly to any other users or third parties, and we encourage you to become familiar with third party privacy practices before disclosing information directly to any such third parties. If you click through to third party websites, our privacy policy does not apply. Other websites follow different rules regarding the use or disclosure of the personally identifiable information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.

12. Compliance with Applicable Laws and Regulations

We cooperate government and law enforcement officials and private parties to enforce and comply with the laws and regulations concerning the protection of personally identifiable information.

13. Efforts in Protection of Personally Identifiable Information

We make our best effort to protect your personally identifiable information.

14. Governing Law

Your use of our services shall be governed by and interpreted in accordance with the laws of Japan and Tokyo Metropolitan Ordinance unless otherwise specified.

Effective: January 15th, 2015

Security Policy

We implement a various security measures, including firewalls and encryption of communication contents through Secure Socket Layer (SSL) technology constructed to industry standards, to protect your personally identifiable information.

The pages where security measures are applied are indicated with VeriSign seal or Global Sign seal.

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